How You Can Use The Same Profit-Boosting Strategy As Many Of The Big
Companies, By Offering Your Visitors 24/7 Live Chat Support on Your
Websites, Even While You're Sleeping"
you know what the majority of your visitors will do when they see
something on your website that they are unsure about?
answer is actually quite simple, but may surprise you.
most cases, the visitor will just leave your site.
probably have a contact form or helpdesk, so people can easily ask you
tests have shown that most people couldn't be bothered to fill out a
form, fill in the captcha box and then wait around for an email reply.
It's all just too much hassle.
instead, most visitors will just move on - and forget
all about your offer.
why so many of the big companies now offer live chat on their websites,
to give visitors an easier way to ask questions.
of course these companies have dedicated support staff, who can be
available to answer questions at any time of the day or night.
a small business, it's just not practical to provide that sort of 24/7
is where our new Auto Support Bot comes in.
Support Bot allows you to easily add an automated live chat
feature to your website.
The chat window works just like a real
live chat, but the responses are all fully automated, so you get the
benefits of live chat, without having to actually
provide live support.
Simple Questions Automatically
Support Bot is incredibly simple.
You just use the
special tool to add the script code to any ordinary
HTML web page.
You then place a
"live chat" text link or image link on the web page.
When visitors click the link,
the live chat window opens in the center of the page, like this:
The chat window greets visitors with a simple message. Visitors simply
type their message into the box and the chat window replies
Now at this point, I need to
be completely honest.
Although the chat bot is
"smart" because it replies by analysing the question, it is not
"intelligent". Indeed it's not yet possible to provide truly
intelligent software, even with a top of the range multi-million dollar
Instead the chat bot uses a
solution called "keyword matching", which means that specific replies
are triggered when specific words or phrases are present in the
For example, you could set
the keyword "refund" to give a reply explaining your refund policy. If
any visitor then asks a question containing the word "refund", they
would get that standard response.
This provides a fully
automated solution for simple questions.
Easier To Contact You
You can program all sorts of
keyword based answers into the chat bot.
But in practice, visitors
could ask almost any question - and the chat bot may not be able to
provide a proper answer.
But the software has a
solution for this. If the chat bot cannot answer the question, it
displays the following message (you can change the message contents if
I'm sorry I do not
have an answer for that question. If you enter just your email address
in the box, I'll forward your question to customer support - Or you can
enter another question for me
Even if the chat bot is able
to reply, it may not always get it right, so after each reply, it adds
the following message (you can change the message contents if you
If you don't like
my answer, just enter your email address in the box and I'll forward
your question to customer support - Or you can enter another question
In both cases, the visitor
simply needs to enter their email address in the box - and their
question will be emailed to you automatically, so you can answer
At this stage, since the
visitor has already entered their question, it only takes a second to
enter their email address, making it highly likely that they will take
that final step.
Now you can see the power of
For simple questions, it may
answer on the spot.
But for more complex
questions, the software provides a simple stepping stone, which splits
the process of contacting you into stages.
Instead of the hassle of
using a contact form or helpdesk, visitors are guided through the
process by the chat bot.
So it's much more likely that
visitors will contact you, giving you a valuable oppoprtunuty to answer
their concerns - and make the sale.
You'll also notice one
additional point. There is no "captcha" (a "captcha" is one of those
annoying boxes asking you to enter a set of numbers or letters to prove
you are a real person and not a spambot).
Captchas are good for website
owners because they stop spambots sending you spam through your contact
form. But they are horrible for visitors. They waste visitors time and
deter visitors from using your contact form.
But because the chat bot
contact mechanism is embedded deep inside the code and can only be used
as part of a conversation, a conventional spambot cannot access it
This means that a captcha is
not needed when using the chat bot, reducing the effort needed to
Features For Maximum Benefit
Support Bot has lots of advanced features...
You can specify
the initial sequence messages to be shown by the chat bot - just by
editing a simple text file.
You can specify
the responses to be shown, with the keywords that trigger each response
- also by editing a simple text file.
You can insert
links into your initial messages and responses if you wish.
You can set up a
link to be shown at the bottom of the chat window, to give a direct
link to your help desk or contact form - or for any other purpose.
"powered by" notice/link. Everything shown on the chat window is fully
customizable, so your visitors only see what you want them to see.
The software is
"smart" and will answer by analysing the question. While it is software
(so may not answer every question correctly), it will always answer any
particular question in the same way (there's no random selection). If
there's an answer that you're unhappy with, you can just add the
question and answer to your responses list (which is just a simple text
If the chat bot is
unable to determine a suitable answer to a question, it will display a
standard message, offering to forward the question to customer support
(this message can be customized however you want).
Once you've set up your chat bot, it works for you
everyday, helping your visitors and increasing your chances of making
Use On All
software is licensed for use on an unlimited number of websites, so you
can use it on every website you own, without paying any extra.
Your Copy Now For Just $7.95
You'll receive instant access to your software by Internet
Totally secure payment is through Paypal
Websites must support PHP files (these are supported as standard on
almost all web hosts). The tool that creates the script requires a PC
running Microsoft Windows (any version).
Disclaimer: Although we provide powerful tools which
can help boost income, the results are dependent on many factors
outside our control, including of course the quality and nature of your
traffic. We are not therefore able to give any guarantees about the
level of income that you will attain by using this software. We will
however happily refund your money in full in the unlikely event that
you are unhappy with your purchase.